Advocacy Statement

Support Your Way will always support the rights of people to appoint an advocate to assist with seeking support for their needs. If required Support Your Way will help to facilitate the appointment of the advocate.

Role of an Advocate

An advocate can be involved in assisting a person seeking support in different ways including:

  • Ensuring the person’s rights are being upheld

  • Accessing information about the person seeking support from Support Your Way

  • Attending meetings or discussions, which may impact on the service being received

  • Assisting with making a complaint about the services provided by Support Your Way

 

What happens if someone requests an Advocate?

Support Your Way will reinforce that we support the use of an advocate.

 

Support Your Way will provide timely information so people seeking support can make informed decisions about appointing an advocate.

 

Support Your Way will record the details of the appointed advocate on the user’s file and if required, we can provide information on recognised advocacy agencies.

If initial contact and registration is made by the advocate, Support Your Way will seek confirmation of the advocacy’s appointment from the person seeking support to ensure that there is no breach of privacy.

Privacy

While an advocate will be acting on behalf of a person seeking support, they must respect and protect the person's privacy at all times. Advocates must not share or disclose any personal information, without the permission of the person they are supporting.

Finding an Advocate

Disability Advocacy Resource Unit (DARU) has alot of information on disability advocacy. We have also listed a number of advocacy agencies across Victoria below:

For more information about advocacy please contact Luke David on 0424 160 174 or via email luke@supportyourway.com.au

Support Your Way Disability Services Pty Ltd

ABN: 11 626 968 214

41/1191 Plenty Rd
Bundoora VIC 3083

(03) 8528 2464 | info@supportyourway.com.au

Support Your Way acknowledges the Traditional Owners of Country throughout Australia and their continuing connection to the land and waterways. We pay our respects to Elders past, present and emerging, and acknowledge the strength and resilience of all Aboriginal and Torres Strait Islander people, families and communities.

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