Pricing guide
Effective 1 July 2026. Our pricing is aligned with the NDIS Pricing Arrangements and Price Limits. There are no hidden fees or unexpected charges — just clear claims against the right line items in your plan.
| Time of support | Standard | Specialised support |
|---|---|---|
| Weekday daytime (6am–8pm) | $73.58 | $79.60 |
| Weekday evening (8pm–12am) | $81.07 | $87.70 |
| Weekday night (12am–6am) | $82.57 | $89.32 |
| Saturday (all day) | $103.54 | $112.01 |
| Sunday (all day) | $133.50 | $144.42 |
| Public holiday (all day) | $163.46 | $176.84 |
| Night-time sleepover (8 hour block) | $311.79 | — |
| Transport per kilometre | $1.10 | — |
| Support Coordination Level 2 — Coordination | $100.14 | — |
| Support Coordination Level 3 — Specialist | $190.54 | — |
- Meet and greets and shadow shifts up to 2 hours are FREE to all participants.
- Any weekday shift ending after 8pm will be charged at the evening rate for the whole shift, in accordance with the SCHADS industry award.
- While we have set out the above prices in our pricing schedule, we are flexible and can make special pricing arrangements in particular circumstances.
Standard rates for support delivered Monday–Friday, 6am–8pm.
Loaded rates apply per the Price Guide for evening and weekend shifts.
Public holiday rates as set by the NDIS Price Guide.
Level 1 & 2 high intensity loadings for complex clinical care.
Level 2 and Level 3 (Specialist) support coordination available.
Provider travel and short-notice cancellations claimed per NDIS rules.
What's included — always
- Worker matching at no extra cost
- A coordinator who answers the phone
- Structured rosters and backup coverage
- Quarterly check-ins to review what's working
- Plain-English statements you can actually read
- Accepting plan-managed, self-managed and NDIA-managed plans
For exact rates, refer to the official NDIS Pricing Arrangements or request a written quote.
Want a written quote?
Tell us your supports and plan dates — we'll send line-item pricing as soon as we can.