Governance

Audit-ready. Clinically supervised. Built on the NDIS Practice Standards.

We are a registered NDIS provider with full clinical governance, compliance with NDIS Practice Standards, comprehensive worker screening and incident management processes.

NDIS registration

Registered provider audited against the NDIS Practice Standards across all delivered service categories.

Policies & procedures

Documented policies covering risk, medication, restrictive practice, infection control and quality management.

Worker screening

100% of workers hold NDIS Worker Screening, current First Aid/CPR and complete the NDIS Worker Orientation Module.

Privacy & records

Participant information handled under the Privacy Act 1988 and Australian Privacy Principles.

Incident management

Compliant incident reporting and management framework, including reportable incidents under the NDIS Commission.

Continuous improvement

Quarterly reviews, participant feedback loops and a documented complaints process.

Clinical oversight

High intensity and behaviour supports are governed by qualified clinical leads. Plans, training and supervision are in place before delivery — never as an afterthought.

High Intensity Daily Personal Activities

Delegated and supervised by Registered Nurses, with role-specific competency sign-off (PEG, catheter, seizure, ventilation, complex bowel care).

Positive Behaviour Support

PBS plans authored under NDIS Commission requirements and embedded with worker training before implementation.

Need our governance documents?

Coordinators and plan managers can request our policy summary, insurance and registration evidence.